Privacy Policy

At Orange Alchemy, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

Information We Collect

When you use our website, we may collect the following information:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely through third-party payment gateways)

• Order history

• IP address, browser type, device information, and website usage data

• Any information you voluntarily provide through contact forms or customer support

How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website, products, and services

• Respond to your inquiries

• Prevent fraudulent transactions and enhance website security

• Send promotional emails or offers (only if you have opted in)

Payment Information

We do not store your complete payment card details. All online payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality

• Remember your preferences

• Analyze website traffic

• Enhance your shopping experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only with trusted third parties such as:

• Shipping and logistics partners

• Payment gateway providers

• Technology and website service providers

• Government or legal authorities when required by law

These parties are permitted to use your information only to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your data, no method of internet transmission or electronic storage is completely secure.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Update your details

• Request deletion of your personal data (subject to legal obligations)

• Withdraw your consent to receive marketing communications

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Orange Alchemy
Email: daferitesh@orangealchemy.com